True Resident Engagement

Attendance vs Engagement

Resident engagement is about more than simply attending an activity. In residential care settings, a resident may be physically present during a session without feeling emotionally connected, included, or able to meaningfully participate. True engagement considers the person’s sensory, cognitive, and emotional experience.

Screen-based activities can provide stimulation and structure, but they may not suit every resident. Staff should consider whether residents can clearly see the screen, hear instructions, recognise what is happening, and process the information being presented. Hearing loss, visual impairment, cognitive changes, and dementia can all affect how a person experiences an activity. A resident sitting quietly in front of a screen does not always mean they are engaged.

Engaging the Senses

Activities that involve the senses may help residents feel more connected and involved. Using tangible items such as plants, flowers, herbs, baking, or familiar foods can encourage touch, smell, sight, taste, conversation, and reminiscence. For example, the aroma of freshly baked bread or herbs may spark memories and emotional responses in ways that a screen alone cannot.

Small adaptations and personalised approaches can make activities more meaningful and inclusive. Considering individual preferences, life history, and sensory needs can help improve participation, comfort, and overall wellbeing. Technology can support engagement, but genuine resident engagement often comes from human connection, sensory understanding, and person-centred care.